Thursday, March 17, 2005

Alternative Browsers: What is your library doing?

In January I posted about some alternative browsers and recently I have come across two more which look interesting. Maxthon browser [via local technoguru] http://www.maxthon.com/ Deepnet Explorer [via Peter Scott on Web4Lib] http://www.deepnetexplorer.com/ Both of these browsers appear to offer as much functionality as Firefox and Netscape. They also say that they are Internet Explorer friendly (I guess they play nice together). Why do I bring these up? I'm not entirely sure. As a reference librarian, I really appreciate the convenience of having a browser in the library that every patron has access to. It makes education easier and answering questions easier. How? Well, a single browser takes the process of accessing the Internet out of the equation. You use the same instructions for each handout, each training session and each question. For several years our institution had two browsers so that patrons could choose to access their favourite flavour. In practice this wasn't as bad as it sounds. Librarians and staff adjusted rather well and the two browsers used similar terminology when doing the same task. Over time it became more and more critical to be able to push software updates from a single location (technoguru's desktop) to a few hundred seperate stations and one software was better able to handle this than the other and so a standard was set. The information literacy initiatives of the library became much easier to plan as two sets of instructions were no longer needed. Some librarians heaved a sigh of relieve and others were not all that pleased. I guess what I am trying to say is that from a library standpoint no matter how large or small standards need to be set for ease of use. I used to always think that a "standard" browser was the better option to give the majority of our users something they are familiar with, but now I'm not so sure. Some of the new functionality in the alternative browsers is pretty compelling. Especially the claims to be better able to deal with security issues (viruses, phishing, spam). Do we teach patrons about the possibilities by exposing them to a "non-standard" standard browser or do we patiently wait for the existing browser developer to "get it"? Is there anyone out there using a "non-standard" browser as their standard? How is it going? Inquiring minds want to know.

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